Virtual Coordinators
Click here to download our Service & Price Guide.
Curious about the range of services we offer? The short answer is: we can pretty much do it all. To give you a better idea, here’s a list of common tasks we handle.
Appointment Book Management
Manage bookings to ensure day is maximised
Automated booking processes - (online booking, appointment deposits, reminder notifications etc.)
Contacting Waitlist for quite periods or late cancellations
Strategically storing client documentation (consent form, medical form, etc.)
Set up of all appointment book automations
Rescheduling Clients
Client Re-engagement
Scheduling Meetings
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Client Communication (Text, email, call)
Booking System
Social Media
Website
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Marketing
Client referral reward card development
Personalised messages to clients for Google reviews
Replying to Google reviews
Google audit to maximise ‘google reach’
Promotion of Waitlist
EDM - Electronic Direct Mail
Interactive Quizzes
Marketing Plan & Strategy
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Creative
Products and Service Guide
Price Lists
Brochure
Business Cards
Email Signature
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Website Maintenance
Updating Content / Photography
Editing Website Copy
Automations
E-Commerce Updates
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Client Retention
Set up client Loyalty Card / Rewards system
Follow up post appointment
Lost client reports
Contacting past clients for re-engagement
Start Up / Business Requirements
Initial Consultation Form
Follow up forms and aftercare
Photography / Social Media Agreements
Post-treatment Review Requests
Booking Policy
Deposit Set Up
Email and Text Templates
Set up of all appointment book automations
Product Stocktake
Services/Menu creation
Gift Vouchers
Activate waitlist
Activate appropriate payment gateways and ‘checkout options’
Loyalty program setup
Policy & Procedure Manual
Cleaning Lists / Open Close List
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Social Media
Social Media Audit
Social Links eg. Linktree, QR Code, website, booking platform
Automated Answers / Responses
Templates
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Business Strategy
Consultancy and Planning
Team Meeting Strategy Planning
Client Acquisition Strategy
B2B Collaborations
Update Brochures / Flyers / Business cards digitally
VIP Events
Documentation Development
Client Journey Development
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Team Development
Meetings
Development Days
Training - Product & Services
Clinic/team reports and prepped for meetings
Action To Do List
Policies and Procedures
Protocols
Client Etiquette
Book a Discovery Call today if you would like to discuss the most suitable option for your business needs.
When you collaborate with Halo VC, you are working with and supporting another Australian business. We understand the challenges of running a small business and the trials and tribulations you may face.
Know that you do not have to face these alone. We will be right there next to you, literally acting as your business bestie. Please get in touch today, to discuss our services in greater detail.