Client & Appointment Management

Our client communication & appointment book management packages offer comprehensive solutions to streamline your appointment system and manage client communication across multiple platforms. We are trained in multiple booking system software. Save on wages and hire our team to look after all of your client Communication (like a virtual practice manager).

Inclusions

Virtual receptionist, practice manager, clinic coordinator, personal assistant - the list of potential job descriptions goes on. But whatever you call it, we are your right hand women. We live and breathe your business and represent you and your values. Within our client communication packages we offer:

  • Complete Appointment Book Management

  • Client Communication across all platforms

  • Email Management

  • Client Journey Procedures

  • Automated booking processes - (online booking, appointment deposits, reminder notifications etc.)

  • Creating and contacting waitlist for quiet periods or late cancellations

  • Strategically storing client documentation (consent form, medical form, etc.)

  • Set up of all appointment book automations

  • Rescheduling Clients

  • Client Re-engagement

  • Scheduling Meetings

  • Data Entry

  • MINI PACKAGE

    Think of us like your business bestie or your dedicated business partner, handling all client interactions so you can focus on your expertise. From initial enquiries to followups, we manage your appointments, bookings, and client communications with care and efficiency. This package is suitable for ‘one person bands’ who need Client Communication and Basic Appointment Book Management.

    Starting from

    $499 P/W + GST

  • MEDIUM PACKAGE

    We're your remote reception team or practice manager, managing bookings and client communication. This ensures optimal scheduling, timely responses, and realtime support for clients, saving you significant costs on multiple receptionists. This package is suitable for multiple locations and small team or a travelling individual that needs Clients Communication and Appointment Book Management, daily.

    Starting from

    $799 P/W + GST

  • LARGE PACKAGE

    We become your dedicated support system, handling all client interactions from initial enquiries to post-treatment care - freeing up your team to focus on core services while ensuring client satisfaction and maximising appointment bookings. This package is ideal for larger teams or multiple locations OR an individual who has multiple businesses to manage. This includes Client Communication and Complete Appointment Book and Diary Management.

    Starting from

    $1099 P/W + GST

Kate, Co-Founder And Client Communication Manager

“If you don’t see a package above that describes your exact needs, we will tailor a personalised package that fits your needs perfectly. Book a discovery call and we will customised a unique package for you.”